Overflow Garage offers convenient and easy payment options (please note, we do not have any payment information on file for
our tenant transfers. Please go online to input your payment information!):
1. Make a payment online at overflowgarage.com.
2. Sign up for AutoPay online! Enjoy the convenience of having your bill paid automatically on the first of every month.
3. Pay by mail with checks or money orders made out to Polka Real Estate Holdings, LLC and mailed to the mailing address: 5501
Independence Parkway Ste 301, Plano, TX 75023.
Due to high call volume and for your security, online payments are preferred. Overflow Garage is not responsible for lost rent in the mail. If you need further assistance setting up an online account, please give us a call.
For your convenience, our office hours are Monday through Saturday from 8:00 a.m. to 5:00 p.m CST. Please note our home office is in Plano, Texas. We are available by phone call, text message, and email during normal business hours. In case of an emergency, we have an after hours answering service that is monitored by our team to serve you and to ensure your satisfaction.
All tenants can access the property with their unique access code.
(Check processing time could take up to 30 days)
Please provide a photo of your unit once it has been cleaned out.
If we do not receive a photo, it could delay your refund until your unit is confirmed empty*, and a service fee of $30 will be assessed to your deposit if you fail to provide a photo.
*If your unit is not emptied, a cleaning fee of $200 per hour may be assessed for a vendor to remove the items.